QUESTIONS, ANSWERED
Everything you need to know
Thoughtful answers about your bracelet, your memory, and the experience of keeping it close.
Beautifully simple from the moment you create it to every moment you return to it.
01Does the bracelet play sound?
Your bracelet brings your memory to life through your phone. Simply tap to open your private page and hear the moment again.
02Is audio stored on the bracelet?
The technology is discreetly woven into your bracelet, creating an effortless and private connection to the memory held just for you.
03Do I need an app or battery?
Neither. Your bracelet is always ready—no app, charging, or upkeep required.
04Will it work with every phone?
It works beautifully with most modern smartphones. A very thick case or certain phone settings may affect where you tap.
05Can I replace my recording?
If your piece has not entered production, our care team will be happy to help. Contact us as soon as possible and we’ll take care of the rest.
06Who can experience my memory?
Only those you choose to share it with. Your memory lives on a private page created especially for your bracelet.